Property Management Services

At Custom Realty, we customize our property management services to suit the needs of each individual owner and property; and we work hard so your investment works for you.

Working with Custom Realty often leads to lower turnover rates, happier tenants, and an increase in revenue. Call Custom Realty today so we can get your property working for you.

With a full service janitorial and maintenance division included in Custom Realty, you never have to worry about quality control or availability. Our staff are always at the ready to answer your call.

Tenant/unit services:

  • Market rent evaluation, ensuring you’re earning the property’s full potential
  • Market the property to find the right tenant
  • Perform tenant reference and credit checks
  • Collect damage deposits and rent payments
  • Complete move-in/out inspections, detailing suite condition
  • Respond to maintenance service requests
  • 24-hour emergency response line
  • Provide 24/7 emergency response
  • Prepare and facilitate Residential Tenancy Branch Notices and Hearings
  • Conduct annual suite inspections, as permitted

 

Building services:

  • Interactive tools for tenants’ maintenance requests
  • Negotiate service contracts, including landscaping, waste removal, HVAC, and more.
  • Maintain regular communication with the property owner regarding building or unit concerns
  • Conduct routine inspections of common areas
  • Energy management programs
  • Insurance evaluation inspections
  • Preventative maintenance programs to mitigate surprise costs
  • Capital repairs project management

Personalized administrative and financial services

  • Financial reporting tailored to meet your specific needs
  • Annual budget preparation and tracking
  • Periodic variance analysis
  • Contracts tendering
  • Lease administration